FAQs - PickPackPost

Frequently Asked Questions

Have questions about package returns or packing services in San Antonio? Check out PickPackPost's FAQ section for quick answers to common queries and helpful information about our hassle-free shipping process.

Can I schedule on-demand pickup?

Yes, additional charge of $20 will apply for on-demand pickup between 9AM – 4PM.

What if I can't find the appropriate sized box to fit my items in?

Submit a request for a custom sized item to our support team and be sure to provide weight and dimensions of the item(s).

Do you pickup pre-packed and pre-labeled items?

Yes, pickup of pre-packed and pre-labeled items will be a flat $5 service charge.

Do you provide packing for my items in the event that I do not have packing material and shipping box?

Yes, we will pack your items for you using our top-grade packing materials. Additional charges will apply as a handling fee.

Do you provide a tracking ID for me to follow my shipment?

Once the items have shipped, a UPS tracking ID will be provided.

Contact Us

Need assistance with package returns in San Antonio? Contact PickPackPost today! We’re here to answer your queries and provide tailored shipping solutions. Reach out to us for exceptional service and support.